Configurations & Settings IMAP/POP/CalDAV/CardDAV
How to set up mx records which have server-name belonging to your domain name
How to set up SPF record for servermx.com
How to set up your client email
How to set up Web Client with your Domain Name
How to set up calDAV cardDAV for Apple IOS7, Mac OS and Android
How to create an account on servemx.com.
An account on servermx.com can be created in two ways, by purchasing a package email hosting or subscribing a "Trial offer 30 days“. You can use your account aquired with the trial offer to purchase mutiple mail hosting products. When you get your account from the “Trial Offer 30 days” a subdomain of servermx.com will be assigned to you so you can use it for creating your trial mailbox. Domain names validated during the trial period are kept valid and you do not need to re-validate them.
How to set up TXT record
You need to make sure that you are the owner of the domain name. After servermx has verified your ownership you will be able to manage mailboxes. To achieve this you need to add a TXT record on your DNS control panel.
To do this you have to follow these steps:
- Login in to your DNS control panel.
- Locate the option to add TXT record.
- Left blank (or "@") the Name/Host TXT.
- Add the servermx_txt value on the content field. Your dedicated servermx_txt value (servermx.com.********************************) can be copied from the instruction page.
- The TTL (Time To Live) is the time this record is valid, so provide the lowest possible value.
- Select 'Save Zone File' or 'Save' or 'Add Records' to save the changes.
Name/Host |
Type |
Content/Value |
TTL |
---|---|---|---|
blank/@ |
TXT |
servermx.com.******************************** |
60 |
DNS propagation sometimes takes several hours and for that reason your TXT record can't be used immediately upon submitting your changes.
Please don't hesitate to contacts us if have any issues.
How to set up MX records
You'll have to change the DNS for your domains so that emails will be delivered to your mail box. To achieve this, you need to modify the MX records on your DNS control panel.
To do this you have to follow these steps:
- Login in to your DNS control panel.
- Locate the page on which you can update/add the domain MX records. The page is sometimes named like "Name Server Management", "DNS Management", or "DNS Advanced Settings".
- If you have any existing MX records entries, you need to remove them.
- Left blank the Name/Host.
- Add the MX records exactly as the values in the following table.
- Specify the priority as the values in the following table.
- The TTL (Time To Live) is the time this record is valid, we suggest an hour (3600 s)
Name/Host |
Name/MX Records |
Priority |
TTL |
---|---|---|---|
blank/@ |
mx1.servermx.com. |
10 |
3600 |
blank/@ |
mx1backup.servermx.com. |
20 |
3600 |
DNS propagation sometimes takes several hours and because of that your MX records can't be used immediately upon submitting your changes.
(*) It is mandatory to use the priorities (10 and 20) as in the previous table, backup mx doesn't work when the priority is wrong.
How to set up mx records which have server-name belonging to your domain name
The following configuration is not mandatory it is intended to be used as an alternative of the previous one. Your domain name can have MX records that use your domain name. You have carefully follow these configurations.
Name/Host |
Name/MX Records |
Priority |
TTL |
---|---|---|---|
blank/@ |
mx1.yourdomain.tld. |
10 |
3600 |
blank/@ |
mx1backup.yourdomain.tld. |
20 |
3600 |
A Record |
IP |
TTL |
---|---|---|
mx1.yourdomain.tld. |
91.226.89.57 |
3600 |
mx1backup.yourdomain.tld. |
134.19.178.39 |
3600 |
It is mandatory you use exactly the priority and IP number as depicted in the above tables. Any others values is subject to trigger anomalous behaviours. Let us know if you prefer this configuration we will help you to configure your DNS.
How to set up SPF record for servermx.com
To remove "via servermx.com" for emails sent by your custom email you need to set up the allowed servers into your DNS configuration
Name/Host |
Value |
Type |
TTL |
---|---|---|---|
yourdomain.tld. |
"v=spf1 a mx include:servermx.com ~all" |
TXT |
3600 |
yourdomain.tld. |
"v=spf1 a mx include:servermx.com ~all" |
SPF |
3600 |
(*) SPF record is deprecated, it should be used the type "TXT"
(*) You need to wait for DNS propagation before "via severmx" is usable.
How to set up your client email
Here below the settings for your email client
Configuration with no encryption:
Incoming server IMAP
Server Name: imap.servermx.com
Port: 143
User Name: [email]
Authentication method: Normal password
Connection security: None
Incoming server POP3
Server Name: pop.servermx.com
Port: 110
User Name: [email]
Authentication method: Normal password
Connection security: None
Outgoing server SMTP
Server Name: smtp.servermx.com
Port: 465
User Name: [email]
Authentication method: Normal password
Connection security: None
Configuration with encryption:
Incoming server IMAP
Server Name: imap.servermx.com
Port: 143 (or 993 SSL/TLS)
User Name: [your e-mail]
Authentication method: Normal password
Connection security: STARTTLS
Incoming server POP3
Server Name: pop.servermx.com
Port: 110 (or 995 with SSL/TLS)
User Name: [email]
Authentication method: Normal password
Connection security: STARTTLS
Outgoing SMTP Settings:
Server Name: smtp.servermx.com
Port: 587
User Name: [email]
Authentication method: Normal password
Connection security: STARTTLS
Web Client with your Domain Name
Roundcube and Squirrel web client can be reached with your domain name instead of the domain servermx.com. For example if the Doman Name is “yourdomain.tld” roundcube and squirrel can be riched with the URL “roundcube.yourdomain.tld” and ”squirrel.yourdomain.tld”.
To do this you have to follow these steps:
- Login in to your DNS control panel.
- Locate the option to add CNAME records.
- Write "roundcube.yourdomain.tld" as Name/Host and put this CNAME "roundcube.servermx.com."
- Write "squirrel.yourdomain.tld" as Name/Host and put this CNAME "squirrel.servermx.com."
- The TTL (Time To Live) is the time this record is valid, for example set the value 3600.
- Select 'Save Zone File' or 'Save' or 'Add Records' to save the changes.
Name/Host |
Type |
Content/Value/IP |
TTL |
---|---|---|---|
roundcube.yourdomain.tld |
CNAME |
roundcube.servermx.com. |
3600 |
squirrel.yourdomain.tld |
CNAME |
squirrel.servermx.com. |
3600 |
How to set up CalDAV, CardDAV for Apple IOS7
Connection strings for Apple IOS7 are:
CalDAV | https://sogo.servermx.com/SOGo/dav/{USER_MAIL_BOX} |
CardDAV | https://sogo.servermx.com:8800/SOGo/dav/{USER_MAIL_BOX} |
Connection strings for Apple Mac OS are:
CalDAV | https://sogo.servermx.com/SOGo/dav/{USER_MAIL_BOX} |
CardDAV | https://sogo.servermx.com/SOGo/dav/{USER_MAIL_BOX} |
Configuration details for Mac OS:
Account Type: Advanced
User name: {USER_MAIL_BOX}
Password: {yourpassword}
Server Address: https://sogo.servermx.com/SOGo/
Server path: https://sogo.servermx.com/SOGo/dav/{USER_MAIL_BOX}
How to set up CalDAV, CardDAV for Android
CalDAV | https://sogo.servermx.com/SOGo/dav/ |
CardDAV | https://sogo.servermx.com/SOGo/dav/ |
set protocol ssl with your username and password
How to set up CalDAV for Thunderbird
CalDAV | https://sogo.servermx.com/SOGo/dav/{USER_MAIL_BOX}/Calendar/personal |
Please, don't hesitate to contact us for any enquires.